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Can't open scenic photos during Pohono Trail challenge

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I am in a Pocono Trail challenge with friends.  They have Android phones and this uses google maps.   At various points of interest in the challenge they have access to scenic photos (3D), but on my iphone it uses apple maps and I cannot open any scenic photos.  How do I enable apple maps to let me see photots OR how do I switch to google maps as the default for my FitBit challenges???

 

 

Moderator edit: subject for clarity 

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4 REPLIES 4

Welcome to the Fitbit Community, @SunsetRunner.

 

I appreciate your participation in the Forums and sharing that you can't open any scenic photos during your Pocono Trail challenge with friends. Thank you for providing the additional details, I understand your concern and I am glad to assist you. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution. I recommend to continue working with them since they have already all the details and special tools to continue assisting you. 

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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The reason I reached out is I never heard back from technical support after
my initial call. So no resolution to my issue.

Beth
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Beth
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Thank you for your reply, @SunsetRunner.

 

I understand your concern. It seems that our Support team is investigating and will be contacting you further on this matter. Please keep an eye on your inbox. 

 

I'll be around if you have any questions. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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I still have not heard anything on how to resolve my issues on my Fitbit app on my iphone.  The Fitbit challenges (trails) is not working correctly.  I have others using it where it is working fine.   Looking for some help.

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