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Can't see graphs after updating iOS

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‎05-05-2020 12:00 - last edited on ‎05-11-2020 17:31 by

‎05-05-2020 12:00 - last edited on ‎05-11-2020 17:31 by

I updated app and device now can see the app but none of the graphs or drill downs working 

 

 

Moderator edit: subject for clarity

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‎05-11-2020 17:30

‎05-11-2020 17:30

Welcome to the Fitbit Community, @Zowy1111. I am sorry for the delayed response.

 

I am sorry to hear you're unable to see graphs or drill downs after updating iOS. Thanks for trying to resolve this and I am here to help. I recommend doing the following:

 

  1. Log out from the Fitbit app.
  2. Force quit the Fitbit app.
  3. Reboot your phone.
  4. Open the Fitbit app and log back in to your account.

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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