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Can't set my flex up

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I am trying to set my flex up, I have followed all the instructions but when it comes to connecting my Fitbit to my phone (iphone6s) it won't, when I double tap the flex it comes up with just 1 dot? Tried restarting it and everything! Help!
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Hi @Scaife16 - Please take a look at the help article below. Let us know if you need further assistance.

 

https://help.fitbit.com/articles/en_US/Help_article/1872

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