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Can't sync my flex

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‎01-18-2016 15:36

‎01-18-2016 15:36

I'm unable to sync my Fitbit flex to my iPhone 5s. I've tried everything. HELP!
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‎01-18-2016 19:38

‎01-18-2016 19:38

Please try doing a restart on your tracker.

https://help.fitbit.com/articles/en_US/Help_article/How-do-I-restart-my-tracker

 

Also try turning on and off the bluetooth and make sure your device is connected on the bluetooth settings.  

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‎01-19-2016 03:48

‎01-19-2016 03:48

Welcome to the Forums @WilliamWarnken! In addition to the great advise that @kawaiiko. You should check out these syncing troubleshoots. Make sure that there isn't another bluetooth device that may be creating interference during the process. Setting  up your tracker as a new device may also help you to bring it back to sync as usual.

 

Hope this helps. Let us know the outcome

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