Can’t synch anymore since updating the IOS 13

[DamzSouEu]

The showed message is that I have to turn the Bluetooth On even when Is already turned on.

[SunsetRunner]

Hello @DamzSouEu 

I understand your having a syncing issue. Please sign out of the Fitbit app and force shut the app by swiping up. Now restart your device and sign back into your Fitbit App as you normally would. 

😃 please let me know if this solves your issue 

[DamzSouEu]

Hi,

I did as told and still not working

Helder H. Van-Dúnem de Carvalho

[SunsetRunner · Accepted solution]

Hello again @DamzSouEu 

I think the next course of action would be to uninstall the Fitbit App, restart your device then download the Fitbit app again from the App Store then log into the Fitbit App as you normally would. (You will not lose your data doing this) 

😉 Please keep me updated if this resolves your issue. 

[DamzSouEu]

Thank u very much. After reinstalling Its now working.

Helder H. Van-Dúnem de Carvalho

[SunsetRunner]

This is awesome news @DamzSouEu  that your back up and running! Would you please mark my suggestions as a Accepted Solution”..... it helps other individuals who search this community looking for solutions similar to the one you experienced. Thank you 😃

[DamzSouEu]

Sure. Where can I do it?

[SunsetRunner]

Just tap “reply” to the post that contained the suggestion that helped you the most and as you reply you will see “accepted solution”....or “best answer” at the bottom. Just tap it there with your finger or curser. Thank you 😉

[DamzSouEu]

Done. Thanx