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Can't update Versa 2

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‎08-23-2021 06:44 - last edited on ‎08-23-2021 12:25 by

‎08-23-2021 06:44 - last edited on ‎08-23-2021 12:25 by

I have a update available for my tracker but when I go to update it will not install. I have also noticed that my watch dies during the day even though it’s charged to 100%. I have the Fitbit versa2

 

 

Moderator edit: subject for clarity 

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‎08-23-2021 12:24

‎08-23-2021 12:24

Welcome to the Fitbit Community, @Purpleclove.

 

Thanks for the details shared in your post. I was able to see that you have already contacted our Support team regarding this. If you still need help, please feel free to contact our team back as they already have all the details and special tools to continue assisting you. You can confirm the steps to update the device in How do I update my Fitbit device? 

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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