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Can't update my app or device

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I can’t seem to update my app or device 

 

 

Moderator edit: subject for clarity

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Welcome to the Fitbit Community, @Viola2020.

 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with updating your app or device. I am glad to help. I recommend following the instructions to update the app in this help article: How do I update the Fitbit app?

 

Please find the steps to update your Fitbit device at How do I update my Fitbit device?

 

Keep me posted on the outcome. I'll be around if you have any additional questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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