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Cannot login IOS - Please check that your email and password are correct.

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‎09-04-2016 20:13 - edited ‎09-04-2016 20:14

‎09-04-2016 20:13 - edited ‎09-04-2016 20:14

Cannot login IOS - Please check that your email and password are correct.

I have got new fitbit hr. 

Created account online.

But when I am trying login with IOS app in my Iphone I am having issues and error messages is shown as:

Please check that your email and password are correct.

 

 

PLeasseeee HELP!!!

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‎09-05-2016 13:03

‎09-05-2016 13:03

@vankiravi Welcome to the Fitbit Community! I recommend tapping on the "forgot password?" option on the login section of the app. You will receive an email with instructions to have access and create a new password. That should give you access! Smiley Very Happy

 

Try that out and let me know how it goes! 

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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