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Cannot login to Fitbit app on Iphone 6

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‎06-03-2017 06:25

‎06-03-2017 06:25

Purchased a Charge 2 and working perfectly in UK, travelled overseas with work and since the 28th May it has not synced any days values. I decided after looking at content to uninstall app and reinstall, however after doing so i cannot login to the app on phone. I am receiving an Error 0 message?

I can login to the app on a computer but the whole point of having this is to be able to connect when mobile?

I have tried all efforts to login but i have been unsuccessful.

Any ideas?

Thanks

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‎06-10-2017 09:08

‎06-10-2017 09:08

It's great to see new users around @Kal27! 

 

As a first step I recommend double checking that your mobile data is working properly. Go to you app store and check if you don't have any updates for the Fitbit app. 

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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