08-22-2017 10:51
08-22-2017 10:51
I now have blank white screen if I try to open app on my iPhone
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08-30-2017 05:05
08-30-2017 05:05
Same issue for me since the updated. I've just deleted the app and downloaded again and seems to be OK now (had to restart my iPhone first).
08-22-2017 12:03
08-22-2017 12:03
I had the same white screen after the update.
So I decided to delete the app and reinstall it, but now it won't install on my iPhone 6+. The download icon in the app store just keeps spinning, and it never starts the download.
Does anyone know how to get the app to re-install?
08-22-2017 12:06
08-22-2017 12:06
08-25-2017 09:29
08-25-2017 09:29
I was able to reinstall last night. I don't know why -- I didn't change anything -- but now it's installed and working properly.
Very strange, but I'm glad it's working.
08-30-2017 03:05
08-30-2017 03:05
Yes me too. I had to turn phone completely off & on, then able to reinstall so maybe a phone issue rather than a Fitbit issue. Bizarre it started just after most recent Fitbit upgrade though.
08-30-2017 05:05
08-30-2017 05:05
Same issue for me since the updated. I've just deleted the app and downloaded again and seems to be OK now (had to restart my iPhone first).