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Cannot set up my Fitbit flex

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‎04-07-2016 19:53

‎04-07-2016 19:53

Hi
I am having trouble setting up my Fitbit flex.
I have followed all steps with ease however it is only searching to connect to the device and hasn't done yet. I have the Flex and the lights are working when I double tap. Can you please help as I cannot finish setting up the Fitbit?


Thanks
Youo
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‎04-07-2016 21:28

‎04-07-2016 21:28

Welcome to the Fitbit Community @youo. It's great to have you here. Thank you for your efforts while trying to resolve this issue before contacting us. Please follow these instructions to resolve set up issues with iOS devices. Additionally, it could be a good idea checking out this useful information.  Let me know how it goes.

 

I moved this thread to the iOS app board because it's more related to the topic. Thanks for stopping by, see you around. Smiley Very Happy

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