07-09-2023 06:06
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07-09-2023 06:06
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I'm a new user, I can access my account on Fitbit web page, but cannot do it in the app. The app has only "sign in" option, without a sign up one. When I chose "sign in with Google" - Create - and created a new Gmail account, but then app goes back to page "enter you email" where it informs me that "this account already exists on your device". I tried reinstalling app, restarting phone, deleting sync for Google account and deleted that account from my phone - but as soon as I enter that Gmail it in app, it asks for password which goes fine and... returns again to page asking to enter email, where it again, of course, says that already exists. If I try to sign in with Fitbit account it says "check you details are correct. If you moved Fitbit to your Google account, go back and sign in with Google." How can I access my account in the app?
