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Cant get my Fitbit app on my Iphone to accept password that was just reset online

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‎08-10-2022 18:02

‎08-10-2022 18:02

I have a fitbit Iconic that was replaced by fitbit - I have reset my fitbit password online however I cannot enter the password that I just set into my phone - so esentially I have a very much detuned fit bit that will not sync. 

 

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‎08-10-2022 18:19

‎08-10-2022 18:19

Hello @LindsayBy 

 

Based on your description I’d suggest calling Fitbit Customer Service: https://myhelp.fitbit.com/s/support?language=en_US. They can help you regain your account I’m sure

 

I hope this helps

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