help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cant login on my iphone 6 plus

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-21-2017 20:30

‎10-21-2017 20:30

i cant login on my iphone 6 plus fitbit app , there is an error when i press login or restart my password that i know and i checked the date and time on the phone  and also i cant login 

Best Answer
0 Votes
3 REPLIES 3

‎10-22-2017 05:19

‎10-22-2017 05:19

Hi

 

Does the issue occur when using Wifi or Mobile Internet? (costs can apply when not having a mobile internet plan).

Best Answer
0 Votes

‎10-22-2017 05:36

In response to SunsetRunner

‎10-22-2017 05:36

hi
both ways when iam using the wifi or 4g
iam having an error when signing in

Sent from my iPhone
Best Answer

‎10-22-2017 05:48

In response to BasseLMakki

‎10-22-2017 05:48

When desired it's possible to contact the fitbit support team, they can be contacted from the official contact page.
 
Mention what you've already tried to speed things up.
Best Answer
0 Votes