03-11-2018 21:23
03-11-2018 21:23
As of Sunday morning, both the heart rate and calories burned graphs are showing as blank (not enough data available) in the app for exercises completed - two workouts so far: a manually tracked circuit workout and a walk picked up by SmartTrack. Full data is showing in my dashboard for these workouts, so it would appear to be an app issue and not the tracker (Charge 2). I tried force quitting the app, logging out, restarting my phone, and logging back in but the graphs are still blank. I'm running version 2.46 of the iOS app.
03-12-2018 04:04
03-12-2018 04:04
@chasa I had the same thing happen with a SmartTrack walk yesterday. I think it is a Daylight Savings Time glitch.
I did see my data when I looked at that same exercise on my web dashboard.
I am going to see what happens today.
Keep us posted on your experience.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
03-12-2018 07:42
03-12-2018 07:42
@LZeeW I have a class this evening - will see what happens there and check back in with an update. I wondered if it could be a DST-related issue.
Just for reference, adding screenshots here of what I'm talking about. The heart rate and calories data is being tracked, but the graphs related to these items are blank.
03-12-2018 14:14
03-12-2018 14:14
@chasa My page looks just like yours. My SmartTrack walk showed everything normal today.
Probably a DST quirk.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
03-12-2018 19:16
03-12-2018 19:16
@LZeeW My evening workout was also back to normal, so hopefully it's resolved now.