Challenges 4 out of 5

[RaychulEve]

It keeps telling me "you can only be in 5 challenges at once" which I know but I'm only in 4...... And it's been a different 4 along the way as this problem has been going on over a week! 😔 Need to fix it as with 40 active friends I'm in a lot of challenges!!

[AngelaMa]

Welcome to the Fitbit Community @RaychulEve! I found this thread related to what you are experiencing. I noticed that the latest update was this issue was solved on 3/27/2016. Is your app up to date? If it is please reach out to our support team for assistance. 

Keep me posted! 

[RaychulEve]

Hi, I'm running version 2.24.1 30/06/16 update

Rachel
Sent from my iPhone

[RaychulEve]

I'm running version 2.24.1 from 30/06/16

[AngelaMa]

Hello @RaychulEve thanks for your response. Since this issue is marked as resolved please reach out to our support team for assistance. 

Let me know how it goes! 

[RaychulEve]

I contacted them yesterday as this is still ongoing
Thanks

[ColinsWiener]

I have the same problem!! Running fitbit app version 2.24.1 (535) on iOS 9.3.2 (13FG69)

[RaychulEve]

It's so frustrating.... 5 is limiting enough but 4 feels like nothing

[AngelaMa]

Hello @RaychulEve and @ColinsWiener please contact our support team for assistance and let them know your app is on the latest version and the issue you are experiencing to save some time. 

Let me know how it goes! 🙂  

[ColinsWiener]

Whatever they did. it can count to 5 right again! Thanks

[RaychulEve]

Glad you're in business Colin.... Mine still can't count! Numerous emails with developers later 😢

[ColinsWiener]

Mine jsut suddenly started working again when I tried to do 5. There was an update today.. maybe that will resolve it. Good luck!

[AngelaMa]

Hello @ColinsWiener and @RaychulEve! I hope you are having a very active day 😉 @RaychulEve did you try to update your phone as @ColinsWiener mentioned? 

Keep me posted! 

[RaychulEve]

@AngelaMa yes app is the latest version and still only allowing 4 challenges!!

[JbinFullerton]

I am version 2.26.1 and still limited to 4 challenges

[AngelaMa]

Hello @RaychulEve and @JbinFullerton if your app is on the latest version my advise is to contact our support team for assistance. 

Keep me posted! 😉