Challenges not loading in app

[Sarahalfie]

Hi

When I go into the challenge page on the app it is just a blank page and the challenges don’t load. I get a notification to say somebody has invited me to a challenge but I can’t see it. I have updated my phone, the app and my Fitbit but this problem still continues?

i have a flex 2. Thanks for your help in advance 🙂

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Sarahalfie, have a warm welcome to the Fitbit Community, it's great to have you on board. 

Thanks for bringing this to my attention, at this moment I would like to suggest you the following:

• Force-close the app by double tapping the home button on your phone and swiping up the app. If this doesn't seem to work:
• Log out from the app, restart your phone and log back in. 

Sometimes, it's possible the information reflected in the app will not synchronize correctly with the information stored in our servers, usually the steps above will fix this situation. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else.