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Charge 2 not recording activity after iOS upgrade.

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Hello this happened once before and forgot how to fix in settings. Activity won't record on iPad or iPhone since upgrade. Does anyone remember the trick? Thanks

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Hello @Jobber, I hope you're having a great day, it's nice to see you around. Smiley Happy

 

Which kind of activity is your tracker not recording? Have you restarted it yet? Having more details about the issue you're having will be very helpful for me to investigate and provide a solution. Additionally, if you could reply with screenshots, I'll appreciate it. 

 

Thanks for your patience and understanding, I'll be waiting for your reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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Hello Marco I think I'm ok after turning off, resetting several times including deleting and retrieving the app I struck gold. Hopefully in th clear. Thank you

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Hello @Jobber, I hope you're doing well, thanks for taking the time to reply and letting me know your issue has now been resolved. I'm glad. Smiley Happy

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted.

 

Happy stepping. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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