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Charge 2 not syncing 250 steps

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‎04-27-2017 12:03

‎04-27-2017 12:03

Often the app does not sync with the Fitbit on 250 steps. Fitbit will show 11 of 11 hours but after syncing the app only shows 9 or 10. Too late to do anything about it if it's earlier in the day. Shouldn't have to sync each hour to ensure that it syncs correctly. Thanks for looking into this. 

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‎04-27-2017 15:33

‎04-27-2017 15:33

Welcome to the forums!

 

This is a known issue please watch this thread

https://community.fitbit.com/t5/Charge-2/Hourly-Activity-Discrepancy/m-p/1836340#M30305

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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