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Charge 2 steps don’t appear on dashboard

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‎07-06-2021 15:03 - last edited on ‎07-15-2021 15:53 by

‎07-06-2021 15:03 - last edited on ‎07-15-2021 15:53 by

Even after repeated syncing, dashboard does not show number of steps, is blank.

 

 

Moderator edit: subject for clarity 

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1 REPLY 1

‎07-15-2021 15:52

‎07-15-2021 15:52

It’s good to see you in the community, @Gerric917.

 

Thanks for the details shared in your post. I appreciate your efforts and recommend trying the following:

 

  1. Log out from the Fitbit app.
  2. Force quit the Fitbit app.
  3. Clear your iPhone cache: How to Clear Your Browser's Cache on an iPhone.
  4. Reboot your phone.
  5. Open the Fitbit app and log back into your account.

By the way, I've moved your post to the iOS App board so we can keep our forums organized.

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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