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Charge 3 stopped syncing hourly activity of sleep log as of yesterday

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‎07-08-2019 07:39

‎07-08-2019 07:39

I have a charge 3, latest version of iOS 12.3.1, there are no updates to fitibit app.  I have restarted the phone, the app, logged out and logged in, logged out - restarted - logged in, restarted the Charge 3 and still not syncing that data.

 

Yesterday - my Charge shows 9/9 hours of activity, but app shows just 2 hours.  The sleep log happens from time to time, but usually upon manual entry it will show sleep zones, which is not happening.

 

 

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‎07-08-2019 09:27

‎07-08-2019 09:27

I found a solution which was Rebooting the device - it will not go retro active and pickup yesterday, but I did a reset via Fitbit Charge 3 swipe to the side ==> Settings ==> About ==> Reboot Device

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