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Charge 4 vibrates after phone call is answered

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Hello, 

When I receive a phone call, the Charge 4 vibrates as normal. When I answer the call, the vibrating stops.. but then will vibrate every few minutes while I am in the call. If I try to clear the notification, it will hang up on the call.

I have tried restarting my Fitbit, disconnecting it from Bluetooth and repairing, turning on and off notifications,  logging out of my Fitbit and back in, deleting the Fitbit app and reinstalling, repairing the Charge 4 to my phone... in every order possible. I do not just want to turn off notifications for phone calls as that's a large reason I purchased the Fitbit in the first place.

 

I also tried following the Blaze "solutions" for a similar issue (included in my list above), but with no success. 

 

Please help! It's ruining my Fitbit experience and I am about ready to take off my device. 

 

 

Moderator edit: format

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Hi @Catgineer96 Welcome to our Fitbit Community. I totally understand how you feel about the vibration issue that your Charge 4 has experienced. By the way, thank you for trying to get this issue resolved before contacting our forums.

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

See you around.

JuanJo | Community Moderator

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