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Charge 5 steps aren't syncing

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‎10-08-2023 09:44 - last edited on ‎12-05-2023 08:29 by Fitbit Moderator

‎10-08-2023 09:44 - last edited on ‎12-05-2023 08:29 by Fitbit Moderator

Since updating the fitbit app, my step total doesn’t appear to be syncing. I’ve tried restarting the fitbit device, turning off/on Bluetooth, restarting my phone. How can I get my device to fully sync?

 

Moderator Edit: Clarified subject

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