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Charge HR exclamation point

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‎03-09-2017 11:29

‎03-09-2017 11:29

Battery was drained on charge HR. Charged it but while trying to sync, an exclamation point is displayed. How do I resolve this?

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‎03-09-2017 11:36

‎03-09-2017 11:36

Hi @Zeesmom and welcome to the Community.

 

It sounds like your tracker might be stuck in a firmware update. If this is the case, I'd recommend the troubleshooting steps mentioned here.

 

Let me know if this helps!

Derrick | Retired Moderator, Fitbit
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