Charge HR is doubling flights of stairs when I sync

[abooth411]

Twice this week my fitbit Charge HR doubles the flights of stairs when I sync to my iphone. When I look at the detailed bar graph for Friday, it says 47, but the summary pages all say 91. It happend again yesterday (Monday) and then corrected itself somehow, but the 91 for Friday won't go away. Is there a way to manually correct it?

[DerrickS]

Hi @abooth411,

I'd recommend making sure that you are using the most current version of the Fitbit iOS App, version 2.18. Click here to be redirected to the iOS App Store.

I'd also recommend restarting your tracker and rebooting your iOS device too for good measure.

Let me know if this helps you out!

[abooth411]

Hi,
I have done both of these things and the app is still saying 47 floors on
the bar graph page and 91 floors on the summary. Is there any way to
manually correct this?
Thanks, Andrea