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Charge HR won't sync Heart Rate

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‎03-06-2016 16:47

‎03-06-2016 16:47

The real time heart rate works on the charge HR, and everything syncs fine except the HR chart. I have tried all the troubleshooting. Even power cycled the charge HR and also removed device and started new. Heart rate data won't sync, very frustrating, I think it's cause of 2.19
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‎03-07-2016 16:12

‎03-07-2016 16:12

Hey @OPPfit very welcome to the Community! I used to have the same issue. Could you please let me know if you already tried a Restart? and also, I recommend remove the Heart Rate Tile and add it one more time. In addition, let me share with you this article: What should I know about my heart rate data?

 

I really hope this information helps you, but, let me know if the issue persist. 

 

Community Moderator Tarin | Community Moderator

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