04-13-2016 17:21
04-13-2016 17:21
04-14-2016 00:28
04-14-2016 00:28
There are some troubleshooting suggestions in this article:
http://help.fitbit.com/articles/en_US/Help_article/I-can-t-sync-my-tracker/
05-02-2016 05:52
05-02-2016 05:52
Welcome to our Community @Mstorriroland! Thanks for joining us! I noticed @SteveH provided you with a great suggestion to help you resolve this. I'd like to add that you need to make sure your Internet and Bluetooth connection are working correctly and to follow the steps provided in this thread.
Let me know how it goes!