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Charge hr not syncing with my phone app since 4/3/16

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‎04-13-2016 17:21

‎04-13-2016 17:21

How do I get my sync to work . I have an iPhone 6plus and it hasn't synced since the 3rd . Anyone else having problems with this ?
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‎04-14-2016 00:28

‎04-14-2016 00:28

There are some troubleshooting suggestions in this article:

 

http://help.fitbit.com/articles/en_US/Help_article/I-can-t-sync-my-tracker/

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‎05-02-2016 05:52

‎05-02-2016 05:52

Welcome to our Community @Mstorriroland! Thanks for joining us! Robot HappyI noticed @SteveH  provided you with a great suggestion to help you resolve this. I'd like to add that you need to make sure your Internet and Bluetooth connection are working correctly and to follow the steps provided in this thread. 

 

Let me know how it goes! Robot Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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