05-30-2016 19:31
05-30-2016 19:31
Best Answer05-31-2016 06:51
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-31-2016 06:51
It's great to see that you've visited the Fitbit Community @NishaMistry! I hope you're doing well!
Let me help you out, I recommend trying the following troubleshooting steps:
Hope it helps!
Best Answer