Charge not syncing with iPhone 6

[amyjoydonuts]

Help how do I re-connect my iPhone 6 and my charge? Blue tooth is on but not connecting to iPhone!! Need the "how to" plz

[MarcoGFitbit]

Hello @amyjoydonuts, thanks for joining the Fitbit Community, it's great to have you on board. 

If your Charge is not syncing correctly with the Fitbit app I would like to suggest the following steps:

• Restart your Charge
• Restart your phone
• Turn off the Bluetooth on your phone for 15 seconds, then turn it back on.

Then try to sync your Charge, if it's still not syncing, my best recommendation would be setting up your tracker as a new device to reset the connection between your phone and your tracker. Don't worry, this won't delete any information previously stored in your account. 

To set up your tracker as a new device:

1. Go to the Bluetooth settings on your phone, check if Charge is on the list of paired devices. If it is, tap on it and select Forget this Device.
2. Open the Fitbit app and tap on the Account symbol at the top right corner of the screen, then tap on "Set up a New Device"
3. Choose your tracker and follow the onscreen instructions to continue
4. When the app asks you to replace your current tracker, please replace it and continue with the process.

I hope this can be helpful, give it a try and keep me posted in case you need anything else.