04-01-2019
00:06
- last edited on
04-02-2019
07:24
by
MarcoGFitbit
04-01-2019
00:06
- last edited on
04-02-2019
07:24
by
MarcoGFitbit
Community posts are not showing on my main profile. I post to community feed and my profile states that I do not have any public posts. I have contacted fitbit multiple times regarding this issue with no resolve.
Moderator Edit: Clarified Subject.
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @SweatyAdvocate have a warm welcome to the Fitbit Community, it's great to have you on board. ![]()
I appreciate your participation in the Forums. Thanks for letting us know about this issue and for mentioning you've already contacted our Support Team. We’re aware of it and are working to identify a resolution as quickly as possible.
We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.
Please let us know if there's anything we can do to assist you in the meantime.
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @AgCa thanks for joining the conversation, it's great to welcome you to the Fitbit Community. 😄
First of all, I would like to apologize for the delay in the response, I appreciate you have reported this situation as well. As mentioned earlier, our team is currently working on a resolution for this situation as I have already forwarded this information. You're welcome to create a case, however this might not be necessary; once we have more information to share about this issue, we'll make sure to post it here in the Official Forums.
Thanks for your patience and understanding, have a great day!
Hello again,
my community posts are are not showing again, seems to be the same issue as before. It has been about six days since this started to happen again. Could you guys please fix this issue?
thanks!
Ali
Best AnswerIm having the same issue and have done for months. Will this ever get fixed because there never seems to be a solution to fix it?
Best Answer