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Community posts not showing on my profile.

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Community posts are not showing on my main profile. I post to community feed and my profile states that I do not have any public posts. I have contacted fitbit multiple times regarding this issue with no resolve.

 

Moderator Edit: Clarified Subject. 

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8 REPLIES 8

Hello @SweatyAdvocate have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums. Thanks for letting us know about this issue and for mentioning you've already contacted our Support Team. We’re aware of it and are working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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I’m having the same issue. Do I have to call to put in a support ticket as well?

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Hello @AgCa thanks for joining the conversation, it's great to welcome you to the Fitbit Community. 😄

 

First of all, I would like to apologize for the delay in the response, I appreciate you have reported this situation as well. As mentioned earlier, our team is currently working on a resolution for this situation as I have already forwarded this information. You're welcome to create a case, however this might not be necessary; once we have more information to share about this issue, we'll make sure to post it here in the Official Forums. 

 

Thanks for your patience and understanding, have a great day! 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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Hello again, 

 

my community posts are are not showing again, seems to be the same issue as before. It has been about six days since this started to happen again. Could you guys please fix this issue?

 

thanks!

Ali

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I am having the same issue. 

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I'm currently having the same issue. Posted this morning but it it says there are no posts.

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Im having the same issue and have done for months. Will this ever get fixed because there never seems to be a solution to fix it? 

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Has there been a fix for this yet? Been having the same issue.

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