help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Communtiy tab not showing up and I'm in the US.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-21-2017 11:40 - last edited on ‎04-29-2017 08:03 by Moderator Alum

‎04-21-2017 11:40 - last edited on ‎04-29-2017 08:03 by Moderator Alum

 I still don't have this in my iOS app. I'm from the U.S. and I have tried deleting the app and everything else. I have a new phone with the app installed and the feature still has not shown up. 

 

Moderator Edit: Clarified Subject.

iPhone 7 Plus ios11.1 Samsung, Sense, Ionic
Best Answer
0 Votes
4 REPLIES 4

‎04-21-2017 23:41

‎04-21-2017 23:41

Its being rolled out. Takes time Please be patient

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes

‎04-22-2017 07:48

In response to WendyB

‎04-22-2017 07:48

Ahhh okay.Thank you. I will be patient. You know us Fitbitters get excited .

iPhone 7 Plus ios11.1 Samsung, Sense, Ionic
Best Answer
0 Votes

‎04-22-2017 13:11

‎04-22-2017 13:11

I don't have it either and support was no help 

Best Answer
0 Votes

‎04-29-2017 08:07

In response to justbeth82

‎04-29-2017 08:07

Hello @justbeth82 and @SpinSpinSugar69, I hope you're having a great day, it's nice to see you around. It's also nice to see you @WendyB, thanks for your input in this situation.

 

@justbeth82 and @SpinSpinSugar69 adding to what @WendyB mentioned, one thing you can do in this case is checking if your country is set up to US in the Fitbit app, if it's set up to any other, even if the app updates, the Community app will not show up.

 

Please open the Fitbit app and go to Account > Your Name, then tap on the gear icon on the top right corner. Next, tap on Location > Country and select United States. After that, please log out from the app, restart your phone and log back in. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer