help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Complete APP failure to connect with Blaze

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-05-2017 22:33 - last edited on ‎12-07-2017 09:39 by Fitbit Moderator

‎12-05-2017 22:33 - last edited on ‎12-07-2017 09:39 by Fitbit Moderator

Is anybody else having the this problem?

I have the iPhoneX and Blaze - I tried to do a firmware update and now the APP does not connect with the Blaze, and it does not show the basic control portion of the APP -

So now my Blaze is stuck in east cost time and won't connect to update, and same applies to APP.

Not very useful -

 

 

Moderator edit: updated subject for clarity

 

Best Answer
0 Votes
1 REPLY 1

‎12-07-2017 12:23

‎12-07-2017 12:23

A very warm welcome to the Community @timpgtimcom.

 

At the moment, the iPhone X is not currently a supported device. Whenever we have any news on the matter we'll be sure to let everyone know.

 

If you have any further questions, please let me know.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes