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Daily Readiness late/not working

ANSWERED

For the last week or so my daily readiness hasn't been showing up in the morning. It either shows up around midnight if I check then, or it will finally be available the next day (for the previous day). So it's always delayed by about twelve to twenty four hours. Which obviously is a waste of time and not helpful to see how my stats show my body's readiness state based on HRV, sleep etc.

Is anyone else having this issue? I have a Charge 6, there is no update that I can see. The app is up to date also. Any idea what I can do about this? 

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Accepted Solutions

Hi everybody !Thank you for your messages and feedback. I've merged your messages here, so that you all get the info at the same time. 

Our team is aware about the issue with the delayed Readiness score and is looking into it. They'll work on a solution afterwards. 
Hopefully this gets solved soon. 

We will be updating the thread as soon as we get more info. 

I'll mark this post as Best Answer so that other users are aware that we are working on getting you all back on track. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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27 REPLIES 27

I have the same setup as you. Same issue. Delayed readiness score. I've tried all troubleshooting steps regarding syncing and permissions. None addressed or corrected the issue. Looking forward to a workable solution.

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Recently I have a problem with the daily readiness score showing in the Fitbit app. I get no score showing throughout the day. The following day when I look at weekly stats a score shows. Not very helpful when I can only see the score the following day. Does anyone else have this issue.

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Yeah so it just took until 1pm Saturday, to get Fridays readiness score lol. 

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Yes, I have also started encountering this issue in the last week or so

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Yes I've been having this same issue pretty well all week. Readiness for previous day only shows up the day after! So annoying!

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I have same issue! It started 4 days ago. I've tried everything but there isn't a solution 😞 

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I'm having the exact same issue on my pixel watch 3. Frustrating 

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Ditto! Started 4 days ago and the stats showing up under the weekly tab are exactly the same for the last 4 days - 53, with no correlation with the excercise routine or duration. Clearly a software glitch!!

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Mine has done this also, I am assuming there are no updates from Fitbit?

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Same issue - pixel 4

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Me too, I just bought a fitness 8 days ago. I first thought this was default behavior which is weird but looks like it's a bug in Fitbit software 

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Same issue with my Luxe

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Hi everybody! Thank you for your messages and feedback. 

Please try the following steps, some might have been done, but the order is very important. 

  • Please sync your Fitbit devices / Pixel Watches with the Fitbit app. 
  • Log out from the Fitbit app
  • Uninstall the Fitbit app and restart your phone (off/on) 
  • Reinstall the Fitbit app and log in. 

Verify on the next day if the data still takes too long to be displayed. 

  •  

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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Same here - no readiness score in the morning, but if I go to the 'week' tab, the score for the previous day shows up.

Must be a bug. Has been like this for around 8 days now. Incredibly frustrating.

Edit: didn't realize this was an old thread that had been bumped up. So this is clearly a recurring issue. Sort it out, Fitbit!

Best Answer

Hi everybody !Thank you for your messages and feedback. I've merged your messages here, so that you all get the info at the same time. 

Our team is aware about the issue with the delayed Readiness score and is looking into it. They'll work on a solution afterwards. 
Hopefully this gets solved soon. 

We will be updating the thread as soon as we get more info. 

I'll mark this post as Best Answer so that other users are aware that we are working on getting you all back on track. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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0 Votes

i did all of this and today's readiness score still isn't coming up

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Followed all of these steps. Still not working

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Same here, it is really annoying, plus the fact that nothing seems to be done about the issue,

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Getting the same issue with my Pixel Watch 4, noticed that the spo2 is also missing for today but it shows for the previous days. Not sure if those are related.

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