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Dashboard not reflecting logged food since app update

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‎09-06-2018 10:31 - last edited on ‎09-08-2018 05:37 by Moderator Alum

‎09-06-2018 10:31 - last edited on ‎09-08-2018 05:37 by Moderator Alum

Hi

 

I have a Charge 2 and use the app on my iPhone. This morning (I am in Uk) the app updated itself. The app lets me log food but then the food added is not showing in the total for the day or on the Dashboard. Breakfast logged correctly, nothing since then has been added into my total.

 

 

 Moderator edit: Subject for clarity 

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3 REPLIES 3

‎09-08-2018 05:36

‎09-08-2018 05:36

Hey @Megandmog, welcome aboard! Let me ask you something else, beside the fact that the food logged isn't showing in the total of the day, have you seen that once you enter your food, is it changing the type of food, macro nutrients and calorie count? Let  me know so I can help you out better. 

 

I'll be around! 

Heydy | Community Moderator, Fitbit
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‎09-08-2018 13:45

In response to HeydyF

‎09-08-2018 13:45

Thanks! I should have come back the the post to update. It sorted itself out later that afternoon and has been fine since.
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‎09-09-2018 04:58 - edited ‎09-09-2018 04:59

In response to Megandmog

‎09-09-2018 04:58 - edited ‎09-09-2018 04:59

Hey @Megandmog! Thanks for taking the time to reply and let us know your issue has now been resolved, I'm very glad.

 

I'd like to let you know that I've moved your post to the iOS App board as there are more chances to get related replies here.

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Maria | Community Moderator, Fitbit


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