Dashboard on iOS app not showing all of my stats

[RachHam]

It's inly showing 5 things. Steps / escalation etc have disappeared. Where are they? How do I get them back?

[KimPaints]

I no longer can see the sleep or heart rate sections on the dashboard which are the primary reasons I use the Fitbit. I don't see how to get to them. ??

[Julia_G]

Hi, @KimPaints, this is a bug that was introduced in the latest app update. The engineers are aware and are working on it. In the meantime if you force quit the app, or log out and of back in, your stats will be back, at least temporarily. After the next sync you may find your stats disappear again, and in that case you will need to repeat the process. Hopefully the fix won't take too long.

Welcome to the Community!

[Julia_G]

Hi @RachHam, the engineers are aware and working on a fix. In the meantime if you force quit the app or log out and then log back in your stats will be back, at least temporarily. If they disappear again you will need to repeat the process.

[ANH]

I, too, had the how did you sleep disappear from my iPhone 6. It shows on the computer's dashboard but not on the iPhone This there a fix for this?

[Julia_G]

@ANH, please see my post above for information on this.

[TravelGuru65]

Force quit or logout does not make "steps" come back even temporarily for me, so I assume that this will be the case for others as well.

[Julia_G]

@TravelGuru65 , perhaps you are experiencing a different issue?  Can you see your Fitbit on your app?

[DerrickS]

@TravelGuru65 Just like @Julia_G suggested, it sounds like you are experiencing something slightly different from everybody else on this thread.

Regardless, re-pairing your tracker to your account using the "Replacing a tracker or adding another tracker..." instructions listed here should help you get back on track.

Hope this helps!