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Data not showing on app for last 3 days

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‎07-12-2016 09:02

‎07-12-2016 09:02

My alta syncs with app but data has not shown or record for last 3 days. Neither slepps hours, steps or activity....

How can I solve this?

Please help!

Best Answer
0 Votes
2 REPLIES 2

‎07-12-2016 13:41

‎07-12-2016 13:41

@acondal The following steps should get you back on track:

 

1. Restart your tracker.

2. Reboot your iOS device.

3. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.

4. Open the Fitbit App to initiate a sync.

This should help, but let me know if there's anything else I can assist you with.

Derrick | Retired Moderator, Fitbit
Best Answer

‎07-12-2016 14:54

In response to DerrickS

‎07-12-2016 14:54

Thank you, tried and so far is working!

Best Answer