06-16-2022 20:36 - edited 06-16-2022 20:53
06-16-2022 20:36 - edited 06-16-2022 20:53
My daily exercise tracking doesn't show up in the dashboard, nor in the top section of the individual window, but shows exercise for "last week" that seems to be this week's exercise. Today is Friday and my week is set to start on Monday. Plus, I did 40 minutes of treadmill today and it didn't recognise it. The week before that was 30 May-5 June and everything was recorded. What it claims as "last week" would the be from 6 to 12 June, and then absolutely nothing since 13 June? This is very odd, especially since I've been to the gym every day since Tuesday and spent from 45 min to 75 min each day.
I already did a bunch of troubleshooting:
- force quit the App
- deleted the App
- re-downloaded the App
- turned off Bluetooth,
- Turned off phone for more than 2 min
- relogged in to App
Nothing is working. I still can't see my exercise updated on the dashboard.
06-22-2022 11:30 - edited 06-22-2022 11:32
06-22-2022 11:30 - edited 06-22-2022 11:32
Hello @LMinOz
I’m sorry your question wasn’t addressed earlier. Are you still experiencing the issue? If so have you tried downloading the Fitbit App on a different mobile device or tablet (if available) to see if the problem persist?