I have been a long time Fitbit user, just like many of those out there, and part of the allure and attraction of Fitbit originally was the ease of use of the app - things were laid out well, in a manner that was easy to enter data, review date, etc. For years, the app became extremely beneficial towards my own health journey.
These recent changes in the last year or so have been maddening. Honestly, I swear Fitbit subcontracted the development to a third world country, and did not consult its userbase or even user tested the changes before putting new versions into production. The interface brings forth one word: BLOAT. Everything is bigger than it needs to be, is not intuitive and frankly, more inefficient.
Having that space used up for that cardio load "Take It Easy" and other messages - it is obtuse, unnecessary, and frankly, unless and irrelevant. How are these cardio load messages still in the app is beyond me. Let users decide whether to keep them (HINT - 100% of users will choose to get rid of them). Just collate the data for the user - users don't need the social commentary or big brother "guidance". I think looking at the plethora of user comments, that it is pretty clear these "features" have been an unequivocal failure. Please remove them, if you care about your users (paying users) at all. I don't see how any of this would be incentive for any users to buy Premium. I know, I wouldn't.
When I thought it couldn't get any worse, they now change the way water is logged? Anyone who has used the "new" input way can agree it is grossly inefficient, having to click different parts of the screen to add the water (why is the add at the bottom and the save at the top). For some people they have lost all their inputted water (manual input), some of it going back a decade. Honestly, whose idea was it to implement these changes?
I am not sure what Fitbit is trying to accomplish. If it is to drive their long standing users away to another company, well...it is working. I can say for certain that once this Fitbit dies, that will be it for me. Sad that since Google has bought out Fitbit, what was once a great product has been slowly destroyed.
