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Details not opening when you hit the main tiles

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‎05-04-2020 20:09

‎05-04-2020 20:09

Is anyone else having issues with the tiles not working? Whenever I try to hit the sleep one or the exercise one they usually open to show all of the data and details but I haven’t been able to click any of them today. This was before I did the update and I’ve restarted the app, my Fitbit, and my phone multiple times. I then did the update hoping that would fix it but it didn’t. Anyone else having or ever had this problem? TIA

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3 REPLIES 3

‎05-04-2020 21:33

‎05-04-2020 21:33

Yep I had exactly the same yesterday. Spent hours trying to fix it, but couldn’t... then today it was randomly working again? Will see what happens tomorrow...

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‎05-05-2020 08:30

In response to Melissa-Missy

‎05-05-2020 08:30

I ended up logging out and logging back in and that worked!

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‎05-05-2020 12:03

‎05-05-2020 12:03

Happened to me today. I went into exercises and started an activity. When I got home, the app was back on the main screen and none of the tiles worked. Swiped off the app, rebooted my phone, and updated the app (there was a new update released yesterday) but no dice. Logging out and back in did the trick.

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