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Discrepancy when logging water

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‎04-17-2020 02:14 - last edited on ‎04-24-2020 21:17 by Fitbit Moderator

‎04-17-2020 02:14 - last edited on ‎04-24-2020 21:17 by Fitbit Moderator

Logging my water today at 2,250 ml  shows 8,500 ml on the dashboard. 
add this to the food logging and the Fitbit Product is as popular as polyps on a prostate. Considering the poor response to these issues would it not be better to wind back the app version as you did in January

 

Moderator edit: updated subject for clarity

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‎04-24-2020 21:26 - last edited on ‎05-24-2024 15:25 by Fitbit Moderator

‎04-24-2020 21:26 - last edited on ‎05-24-2024 15:25 by Fitbit Moderator

Hi @Memnock. Welcome back to the forums. I'm sorry for the delayed response.

Thanks for bringing this to my attention and I'm sorry for the experience that you've had with the Fitbit app. Our team often reviews the forums and takes every feedback shared by our members into consideration to improve our products and overall environment. Be sure that your comments won't be the exception.

About your inquiry, is the issue with the quick log setting on the Today screen on the Fitbit app? Or does this happen when you log your water intake after tapping on water > plus (+) icon? Since your post didn't mention, I'd recommend to make sure to have the Fitbit app to the latest version, force stop the Fitbit app and reboot your phone.

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