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Display glitch on dashboard on iPad

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After displaying normally for over a year, 2 days ago the "days weekly exercise" box popped out of its regular spot and lies right on top of the whole dashboard.  The "X" to close it lies right on top of the "Km" box so when I press it the KM history pops up.  How do I close this box and get it back into the display as it was before?

 

Moderator Edit: Clarified Subject.

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Hello @20thcenturyfox, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Thanks for bringing this to my attention, if the "exercise" tile is not showing as it should, please check if you can scroll down in the Dashboard and tap on Edit. If you're able to tap on Edit, remove this tile and save, then Edit again and add the tile to check if it corrects itself.

 

In case you're not able to scroll down, please force-quit the app by double tapping on the home button on your iPad, then swipe up the app. Open the app and check if the glitch corrected itself, if not, please take a screenshot of what you're able to see and reply to me with it so I can determine which steps should we take next.

 

I hope this can be helpful, give it a try and let me know the outcome! 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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2 REPLIES 2

Hello @20thcenturyfox, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Thanks for bringing this to my attention, if the "exercise" tile is not showing as it should, please check if you can scroll down in the Dashboard and tap on Edit. If you're able to tap on Edit, remove this tile and save, then Edit again and add the tile to check if it corrects itself.

 

In case you're not able to scroll down, please force-quit the app by double tapping on the home button on your iPad, then swipe up the app. Open the app and check if the glitch corrected itself, if not, please take a screenshot of what you're able to see and reply to me with it so I can determine which steps should we take next.

 

I hope this can be helpful, give it a try and let me know the outcome! 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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Ahhh, thank you!

The "edit" approach did not work, as everything BUT the errant tile
jiggled. I could delete it down below, but the blocking tile just stayed
put.

What did work was the force quit and re-load. I should have thought of
that, but I didn't even remember how to quit open apps on my iPad.

Thank you again, the dashboard can now be read at a distance, and I just
re-learned something about the iPad.

Kate
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