04-27-2018
09:47
- last edited on
04-28-2018
11:31
by
MarcoGFitbit
04-27-2018
09:47
- last edited on
04-28-2018
11:31
by
MarcoGFitbit
After displaying normally for over a year, 2 days ago the "days weekly exercise" box popped out of its regular spot and lies right on top of the whole dashboard. The "X" to close it lies right on top of the "Km" box so when I press it the KM history pops up. How do I close this box and get it back into the display as it was before?
Moderator Edit: Clarified Subject.
Answered! Go to the Best Answer.
04-28-2018 11:37
04-28-2018 11:37
Hello @20thcenturyfox, have a warm welcome to the Fitbit Community, it's great to have you on board.
Thanks for bringing this to my attention, if the "exercise" tile is not showing as it should, please check if you can scroll down in the Dashboard and tap on Edit. If you're able to tap on Edit, remove this tile and save, then Edit again and add the tile to check if it corrects itself.
In case you're not able to scroll down, please force-quit the app by double tapping on the home button on your iPad, then swipe up the app. Open the app and check if the glitch corrected itself, if not, please take a screenshot of what you're able to see and reply to me with it so I can determine which steps should we take next.
I hope this can be helpful, give it a try and let me know the outcome!
04-28-2018 11:37
04-28-2018 11:37
Hello @20thcenturyfox, have a warm welcome to the Fitbit Community, it's great to have you on board.
Thanks for bringing this to my attention, if the "exercise" tile is not showing as it should, please check if you can scroll down in the Dashboard and tap on Edit. If you're able to tap on Edit, remove this tile and save, then Edit again and add the tile to check if it corrects itself.
In case you're not able to scroll down, please force-quit the app by double tapping on the home button on your iPad, then swipe up the app. Open the app and check if the glitch corrected itself, if not, please take a screenshot of what you're able to see and reply to me with it so I can determine which steps should we take next.
I hope this can be helpful, give it a try and let me know the outcome!
04-28-2018 18:46
04-28-2018 18:46