The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
Hello again, @Hl66. Restarting your Alta HR may help. Instructions are here. Please do it three times in quick succession. If this does not help, you should contact Support.