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Does Fitbit save my data if I lose/delete the app on my iPhone?

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I made the mistake of upgrading from 12.4.1 to 13.1.2 and am considering downgrading while I have the opportunity. 

 

I don't think I backed up the fitbit app and data. I'm not a long-time fitbit user but would prefer not to lose the backdata. Can I be assured that this persists and I can access it if I have to re-install the app? 

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@StrollerEd   When you sync your tracker, the data is moved to Fitbit's servers.  It is in your account.  I have deleted and reinstalled the app several times when it seemed like the best choice to troubleshoot at problem.  Since it might come up in the future for you, the sequence of delete the app, restart the phone, redownload the app can help when things just don't work right.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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@StrollerEd   When you sync your tracker, the data is moved to Fitbit's servers.  It is in your account.  I have deleted and reinstalled the app several times when it seemed like the best choice to troubleshoot at problem.  Since it might come up in the future for you, the sequence of delete the app, restart the phone, redownload the app can help when things just don't work right.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Many thanks, that’s exactly the answer & reassurance I was looking for
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Worked for me too 😁

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