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Using mac ios 10. At the top where the fitbit logo is should ,when the dongle is plugged in, be highlighted and read wireless sync dongle connected. Thanks for any replies
Welcome to the Forums @kammx4! Could you share with me more details of the issue you're having? Is your Dongle not connecting to your PC? If possible, share some screenshots to better understand your issue.
Fitbit is charged up. Dongle won’t connect at all. Have reset to. I am using a apple mac and at the top of my screen a fitbit logo is visible. When clicking on it i get a sub menu. When the dongle is out it tells me “ couldn’t find wireless dongle” in LIGHT GREY. Dongle in”wireless sync dongle connected” in light grey. In dark grey “SYNC NOW”. It does nothing when trying to sync just tells me has it any power is it near enough or is there another tracker nearby. Hope you can help. Thanks
