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Downloading App Version 4.26.1 Doesn't Fix Data Loss

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‎09-25-2024 11:53

‎09-25-2024 11:53

Downloaded 4.26.1 and still have no history for steps, distance, calories, or floors - nothing from August 26 forward.

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‎09-26-2024 06:21

‎09-26-2024 06:21

@dwin This is the exact same issue & date for me! My One has been tracking & still syncing each day. Steps are visible on the app on the day they occur, but the next day, when I go back to look at the day before, the data is gone. So for the entire month of September so far, it looks like I've done nothing. Clearly something happened on that date.

 Screenshot_20240925_174300.jpgScreenshot_20240925_172732.jpg

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