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ECG history feature is missing from app

Sunday

Sunday

Today I couldn’t view any of my ECG history. The screen wouldn’t seem to load under the “You” section in the Today I couldnt view any of my ECG history in the app the section wouldn’t load when I clicked view history. So I deleted the app and then reinstalled it and now the “view ECG history” option is completely gone under “You”. I can’t even tap into it now. This is literally why I have the device. What is going on? Is it my phone or something with the software? Is that function gone from that app for good? I have a charge 6.

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1 REPLY 1

yesterday

yesterday

@Ad92822 , A warm welcome to the Community! Thank you for your message. 

Our team is aware of this, and will be working on a solution. 

Please follow this other thread where we'll be posting any update about this : ECG Tile Shows Blank Screen on Fitbit app

In the meantime, we have noticed that turning your phone off and on again has helped other users. A try is worth it . 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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