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Equal steps between devices

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‎12-23-2017 10:48

‎12-23-2017 10:48

Why does the watch or for othe Fitbits steps override those on the phone? I sync up after walking 3 1/2 mikes and only get credit from the watch steps which always less than the phone. Why not have the one with the most steps take preference???? 

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‎12-23-2017 12:37

‎12-23-2017 12:37

Hello @Hollywhodat

Fitbit will only recconize steps from their devices and not from your phone manufactures program. 

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

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‎12-23-2017 20:08

In response to ACG

‎12-23-2017 20:08

Then why does it count it when you sync up and why can you use use your phone as a device?

Sent from my iPad
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