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Error 1006 Access denied

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‎06-24-2019 23:57 - last edited on ‎06-25-2019 07:39 by Moderator Alum

‎06-24-2019 23:57 - last edited on ‎06-25-2019 07:39 by Moderator Alum

Can't sync FitBit to Apple Health on my iPhone using myfitnesssync. When following Bicksters instructions to fix this I get "Error 1006 Access denied" on the FitBit app and that my IP address is banned.

 

Whats's happening and can this be fixed?

 

Moderator edit: Title

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3 REPLIES 3

‎06-25-2019 07:38

‎06-25-2019 07:38

Hi @SunsetRunner, nice to hear from you again. Thanks for letting us know that you can't log in to your account. This situation may be related to your IP address and should be resolved within 48 hours. If you still can't log in by then, please let us know so we can investigate further.

I apologize for the inconvenience and hope to get you back on track soon.

Lucia | Community Moderator, Fitbit

Hat dir dieser Post geholfen? Bezeichne ihn als Lösung und gib mir Kudos 😄
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‎06-28-2019 21:12

In response to LuciaFitbit

‎06-28-2019 21:12

Ok, after 48 hours it worked, but it's now gone and done it again!

 

Why does it keep failing??

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‎08-03-2019 02:14

In response to SunsetRunner

‎08-03-2019 02:14

Can anyone please tell me why this keeps happening and how I can fi it - I cannot get FitBit app to sync with Apple Health using myFitnessSync.

 

I continually get the "Error gettingFitbit Profile. Cannot sync." message.

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