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Error 18

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‎01-13-2018 09:00

‎01-13-2018 09:00

Just updated my HR Charge and received FBBluetoothErrorDomainerror18.  My iPad shows version 0.  Tried reinstalling app but got the same error.  My Fitbit displays a narrow bar with an explanation mark in the center.

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‎01-13-2018 09:11

‎01-13-2018 09:11

Hello @swinston

Here is the forum where I have posted my fix. 

You need to "forget your device" so the connection is reestablished with your phone or computer. 

The first post is also a good fix. 

https://community.fitbit.com/t5/Charge-HR/Charge-HR-Firmware-Release-Version-18-128/m-p/2253169#M188...

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact

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1 REPLY 1

‎01-13-2018 09:11

‎01-13-2018 09:11

Hello @swinston

Here is the forum where I have posted my fix. 

You need to "forget your device" so the connection is reestablished with your phone or computer. 

The first post is also a good fix. 

https://community.fitbit.com/t5/Charge-HR/Charge-HR-Firmware-Release-Version-18-128/m-p/2253169#M188...

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
Best Answer