Error 500 when trying to set up Blaze.

[mikkabr]

Im having trouble connecting my device to my app. it keeps saying error 500 something. I have tried absolutely everything but it still wont connect. I have a fitbit blaze and an iphone xs max. it used to work fine until i made a new fitbit account and deleted the old ones now, it wont connect. 

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @mikkabr, thanks for joining the Fitbit Community, it's great to have you on board. 

I appreciate your participation in the Forums and for sharing your experience with us. The reason you're setting an error 500 when trying to set up your tracker in a new account is because you've deleted the account where the Blaze was set up before without removing it from the account. At this moment, I would like to suggest you to wait from 24 to 72 hours for the account to finish deleting completely so you can set up your Blaze again. If after 72 hours you're still seeing the error 500 message, please let us know. 

Thanks for your patience and understanding, I hope this can be helpful. Feel free to reply in case you need anything else.